Norstar Communications Portfolio

Norstar Integrated Communications Portfolio is comprised of telephony solutions for small-to-medium businesses and branch offices, with growth up to 248 ports (192 stations). This fully digital platform brings together all your communications - voicemail, fax, email, computer and telephone - right at your desktop. Advanced integrated applications include enhanced call centers and computer telephony integration.

  • Business Series Terminals

    Feature-rich four telset series compatible with Norstar and BCM. Includes basic, enhanced, executive and attendant sets.
  • Norstar Integrated Communication Systems
    Every Norstar solution begins with an Integrated Communications System (ICS). This fully digital platform brings together all your communications--fax, email, computer and telephone--right at your desktop.
  • Norstar VoIP Gateway
    The Norstar VoIP Gateway is a VoIP trunk-side networking solution that enables voice applications to be handled over the data infrastructure.
  • Norstar: Messaging
    Norstar offers a complete suite of messaging applications, each one fully integrated with your Norstar system and telephones.

Business Series Terminals

As the next-generation telephones that build on the Norstar Telephone Portfolio, the Business Series Terminals set the standard for durability, reliability and flexibility. These products can be deployed to support both the Business Communications Manager and Norstar systems with full backward-compatibility, so you can add them to your existing voice infrastructure to cost-effectively scale voice connectivity as your business grows.

Portfolio Products

  • Business Series Terminal T7208
    The T7208 is an enhanced level, multi-line telephone with an integrated LCD that is ideally suited for moderate call volume users such as office professionals and technical specialists.
  • Business Series Terminal T7316E
    The T7316E is a full-featured, expandable, multi-line telephone designed for high call volume positions requiring access to extensive system features. Typical users include supervisors, managers, executives, and other business professionals.
  • Business Series Terminal T7316E + T24 KIM
    The T7316E + T24 KIM is an expandable desktop telephone solution designed for administrative assistants, receptionists and emergency contact centers for centralized and efficient call distribution.
  • Business Series Terminal T7406E
    The Business Series Terminal T7406E is a full-featured, multi-line telephone for businesses that would benefit from a workplace mobility solution. It supports 1 to 8 users with mobile access up to 1000 feet away from the base station, and is backwards compatible with all versions of Norstar ICS and Business Communications Manager.
  • Business Series Terminals T7100
    The T7100 is an entry level, single-line telephone designed for public areas such as lobbies, cafeterias, hallways, break rooms, or other locations where use is occasional.
  • Digital Doorphone
    Enables office personnel to talk directly with visitors prior to their entering a business. When a visitor presses the Call Button, the Norstar system rings the designated phone(s) in an office and allows two-way conversation.

Business Series Terminal T7208

Business Series Terminal T7208 is an enhanced-level, multi-line telephone with an integrated LCD. It is intended for moderate call volume users such as office professionals and technical specialists.

  • Supports up to 6 lines
  • 8 programmable memory buttons with LCD indicator
  • Tilt-display with integrated Visual Ring/Message Waiting Indicator
  • Audio control center
  • Compatible with Norstar and Business Communication Manager systems

Business Series Terminal T7316E

Nortel Business Series Terminals T7316E is a full-featured, expandable, multi-line telephone that has a two-line, 16-character-per-line display that is menu driven and supported by three context-sensitive soft keys. The T7316E provides access to 24 memory buttons, 16 of which include multi-segment icons for fast and precise decision making. It is designed for high call volume positions requiring access to extensive system features. Typical users include supervisors, managers, executives, and other business professionals.

  • Modular design: Allows the T7316E to be deployed anywhere as a feature-rich standalone solution; or, by adding the T24 Key Indicator Module, as a Central Answering Position for efficient call routing.
  • Integrated busy lamp field/Direct station select: Increases customer satisfaction while improving operator efficiency by utilizing multi-segment icons for accurate and efficient routing of customer inquiries.
  • Audio control center: Simplifies telephone operation by clustering common audio features for fast and precise toggle action between handset, headset, and speaker.
  • Built-in speaker: Improves communication by providing hands-free audio capability for multi-tasking and group participation.
  • Menu-driven display with soft keys: Provides users with an intuitive interface for fast and accurate access to system features.

Business Series Terminal T7316E + T24 KIM

As the M7324+CAP replacement, the Nortel Business Series Terminal Central Answering Position (BST CAP) embodies the same high quality, flexibility and expandability you have come to expect from Nortel. It is ergonomically designed to ensure administrative assistants, receptionists and emergency contact center personnel distribute calls more efficiently. By attaching up to four T24 Key Indicator Modules (KIMs) directly to a T7316E, users can elevate their operations while maintaining exceptional customer service. The result is an elegant desktop telephone solution ready to transform the pace and efficiency of any business operation while maintaining exceptional customer service standards.

  • Modular design: Whether functioning as a feature-rich standalone solution or as a Central Answering Position, the BST CAP's modular design allows strategic deployment based on business requirements.
  • System powered: Reliability is improved and installation simplified by removing the auxiliary power supply and utilizing the Business Communications Manager (BCM) or Norstar system to power the BST CAP.
  • Busy lamp field/Direct station select: Increases customer satisfaction while improving operator efficiency by utilizing multi-segment icons for accurate and efficient routing of customer inquiries.
  • Audio control center: Simplifies telephone operation by clustering common audio features for fast and precise toggle action between handset, headset, and speaker.
  • Multiple hunt groups on the T24 Key Indicator Module (KIM): Ensures real-time contact by providing a series of telephone lines organized in such a way that if the first line is busy, the next line is hunted until a free line is found.

Business Series Terminal T7406E

Business Series Terminal T7406E is a full-featured, multi-line telephone that allows mobile employees to stay in touch with the features and capabilities of their desktop. It ranges up to 1000 feet from the basestation and supports 1-8 people, enabling employees to be more productive while moving about the office. It is ideal for small enterprises, branch offices, retail, healthcare clinics, manufacturing and other typical business environments.

  • 2.4 GHz Spread Spectrum, Frequency Hopping
  • Battery Life 5 hrs (talktime) 36hrs (standby)
  • Range is 1000 feet clear line of sight
  • User density 1-8 utilizing 2 basestations
  • Backward compatibility and full feature/application integration with Norstar and Business Communications Manager
  • Handset features include handsfree/ speakerphone, vibrate/silent mode, 20 name directory, back light and message waiting options, signal strength indicator and out-of-range audible alert

Business Series Terminals T7100

Business Series Terminal T7100 is an entry level, single-line telephone designed for public areas such as lobbies, cafeterias, hallways, break rooms, or other locations where use is occasional.

  • Single-line telephone
  • One programmable memory button provides access to any department or person
  • Tilt-display with integrated Visual Ring/Message Waiting Indicator enables optimum viewing
  • 16-character LCD window provides viewable date, time, and caller information
  • Compatible with Norstar and Business Communication Manager systems

Digital Doorphone

The Norstar Doorphone enables office personnel to talk directly with visitors prior to their entering a business. When a visitor presses the Call Button, the Norstar system rings the designated phone(s) in an office and allows two-way conversation. The optional Door Opening Controller enables any Norstar phone to control a latch on a door or a gate.

  • Allows two-way conversation between Norstar phone and Doorphone
  • Available in brass or stainless steel, waterproof faceplates
  • Has optional Door Opening Controller (DOC), controlled by pressing softkey
  • Installed and programmed like any Norstar phone
  • Up to four Doorphones accommodated on a Norstar system