UX5000

The UX5000 IP Communications Server is a comprehensive integrated solution designed to meet the unique challenges of both business telephony applications and VoIP. This top performance system supports pure peer-to-peer IP telephony connectivity and advanced networking, - all from one system! It allows your organization to bring together voice and data networks and benefit from the cost-saving advantages, convenience, and ease of use afforded by networked telephony systems.

VoIP provides seamless internal and external communications and access to advanced data and productivity tools. By integrating diverse hardware components and software applications, NEC brings control of telephony features and related call information right to the user’s PC, and provides advanced CTI throughout your organization. Reduce costs and improve network efficiency by transparently sharing communication features and resources between branch or remote locations. Share voice mail and other applications for additional cost savings.

For those who need digital telephony such as PRI service, the UX5000 offers an economical solution to adding traditional telephony features to your IP system.

Performance, Flexibility, and Reliability

UX5000 provides the latest Voice over Internet ProtocoI (VoIP) technology and comprehensive desktop solutions to deliver superior performance, efficiency, flexibility, and reliability when and where you need it.

Comprehensive Integrated Solution

The UX5000 is a comprehensive integrated solution designed to meet the unique challenges of both business telephony applications and VoIP. This top performance communication server supports pure peer-to-peer IP telephony connectivity, advanced networking, traditional digital switching, or a combination - all from one solution!

UX5000 Benefits

The UX5000 provides technology for advanced communications. It offers the connectivity, manageability and usability that your business needs to compete and succeed. Other benefits offered by the UX5000 include:

  • An extensive feature set
  • Single point of entry for system programming
  • Reliable, efficient call processing applications that are intuitive and easy to use
  • Customized terminal options for specialized applications
  • System architecture and design that deliver high performance, optimal voice quality and reliability
  • A compact, powerful system that is simple to deploy, administer and maintain
  • An easily extendable system that can cost-effectively expand to 712 ports

UX5000 Features

The UX5000 offers a robust feature set that includes:

  • ACD
  • Multimedia conference server
  • Desktop Software Suite
  • Instant messaging
  • Video conferencing in via softphone
  • Presence
  • Bluetooth hub adapter
  • XML open interface support
  • Internet radio via IP multicast
  • Downloadable ring tones
  • Secure mode
  • E911 compatibility
  • SIP
  • A variety of mobility solutions
  • A range of messaging options, including voicemail, fax and email sent to multiple devices

UX Mail: Versatility, High Performance, And Reliability

Digitally Integrated Voice Mail With Automated Attendant

In today’s business climate, there is simply no place for long call holding periods, incorrect call routing or lost messages. While organizations seek additional features to address these needs, they also expect improved efficiency, economy and convenience. UX Mail is a fully-digital, in-chassis voice mail that is best able to meet these expectations. Digital integration brings increased speed and accuracy to your voice mail system. And since UX Mail is a blade that plugs right into the UX5000 chassis, it is easy to install.

Unified Messaging

In addition to powerful Voice Mail and Automated Attendant features, UX Mail also offers the latest Unified Messaging technology. UX Mail Unified Messaging integrates and synchronizes your voice mailbox with your email inbox.

UX5000 IntraMail

Full-Featured Voice Mail with Auto Attendant

Automate Call Handling

IntraMail is a full-featured Voice Mail Auto Attendant system that will transfer incoming callers and record Voice Mail messages. Eliminate or minimize the need for an operator or receptionist. IntraMail automatically answers incoming calls and provides callers a wide variety of dialing options (i.e., press 1 for Sales, press 2 for Service).

Message Center Key

To ensure that important messages are delivered and responded to quickly and efficiently, a group of co-workers can share voice message responsibilities. Messages can be left in a designated mailbox. Each group member will have an assigned key associated with that mailbox which will flash when a new message has been received.

Directory Dialing

Ease callers through the call routing process. IntraMail provides the ability to have multiple company and personal greetings and the capability to reach an employee’s extension by entering their name instead of extension number.

Conversation Record

For detail accuracy while on an important call, record the conversation into any mailbox for later review. You can also send your recorded conversation to a co-worker.

Message Notification

Eliminate the need to call the office to check for new messages. IntraMail can automatically call a designated telephone number (such as a cell phone) to let the user know when new messages arrive. This feature can also be used to enhance a Service/Dispatch Center.

Live Call Screening

Listen to (screen) a voice mail message as it is being left in your mailbox. Choose the option to let the call go through to the mailbox or take that important call.

Fax Detection

The Automated Attendant can automatically detect incoming fax calls and transfer them to a fax machine, maximizing the use of your telephone lines.

Email Integration

Receive notification of a new voice mail message to your inbox or Email device. In addition, the sent notification can optionally include the recorded message as a WAV file attachment. With this option, if you have the ability to access your Email, you can also have the ability to listen to your voice mail messages without having to call your office.