Access Communications provides complete Siemens System Monitoring by providing the following to our customers:

• Designed to capture, identify, and acknowledge problems on your systems.
• Automatic dial-back into systems, performing commands on the discovery of the problem.
• Proactive connectivity testing to ensure:
  • Access Communications can successfully connect to the customer's system.
  • Customer's system can successfully send a test alert back to our service center.
• Recurring analysis to track trending and eliminate future problems.
• Supply Fault reports to our customers.
• Dispatch on-site customer engineer to correct any problems that may arise.
• Always have the right parts when an Access Communications customer engineer on site