To ensure that all of your new equipment is operating properly, we ship everything to our HQ in Jacksonville, FL. While your equipment is there, our factory trained technicians will fully prepare and test your system so it is ready for on-site installation.
Once completed and our technical team is satisfied with the integrity of the system and the system software,the equipment will be de-installed, packed and readied for shipment to your location. When the equipment arrives at your site, Access Communications technicians will:
At this point your new communication system will be up and running and ready for the cutover. This will allow you to access your system on site and make any changes that are necessary. The Access Communications team will be on site when your new system goes live - ready to handle any issues that come about and make any changes necessary to ensure that your new communications solution is working just the way you want it. This process was created to give our customers complete assurance that their new system will work flawlessly. Our goal is to provide maximum quality and service with a minimum of disruption.
An Access Communications technician will complete the cutover process by registering your system with Siemens, identifying your address and the equipment you have in place there. The Access Communications team will always be available to answer your questions or concerns. In addition, Access Communications offers comprehensive maintenance programs on our systems so you can be confident that your system will be serviced regularly and receive all of the latest software updates. We also want to keep you as a customer for a long time so we will always make you aware of new applications & services that will continue to help you identify which will benefit your business the most.