What is a “Hosted PBX"?

The only hardware required on site is an IP handset. No more costly phone system installations needed.

PBX stands for Private Branch eXchange, and refers to the telephony switchboard hardware. The PBX is where an incoming phone call can be routed to different extensions.  Normally this hardware is all kept in some back room or closet at a company, but with the march of technology these devices no longer need to be on site.

When a phone call is placed to a customer of a hosted PBX service, the phone call goes instead to their business location, gets processed through their hardware, and is then sent directly to your telephone sets.

The short, simple, easy explanation is that a hosted PBX provides advanced call routing service without you needing to handle the technical side - because it's a PBX service that we actually host for you. Access Communication’s Hosted PBX phone system solutions provide premium VOIP business telephone communication services for any business that would like to capture cost savings and productivity gains. Because it is a hosted system, there's no high initial cost for buying the expensive hardware and never an upgrade cost for changing hardware.


Our Hosted products allow users to replace outdated and expensive PBX/Key system or Centrex service with a premium hosted PBX system. As a result:

  • You can have a fully featured hosted PBX system for a price that is more competitive.
  • Your business can have access to more reasonable bandwidth, and wider choices in customer premise equipment, that helps Hosted PBX phone systems lower total cost of ownership with the reductions in your in-house staff and support.
  • Hosted PBX phone systems allow users to to buy their business phone lines, extensions and long distance unbundled.
  • Hosted PBX phone systems allow users to leverage the number of phone lines across a greater number of users as your needs dictate.
  • Saves you money by cutting costs
  • Reduces and simplifies your infrastructure
  • Provides advanced features as a standard offering
  • Hosted PBX phone systems offer flexibility
  • Hosted PBX phone systems are scalable

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