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Flexible Support Programs and Options

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Access Communications offers a full range of maintenance and extended warranty service plans to help make sure that your communications systems function at optimal performance. We have developed a strategic approach to our maintenance support packages to meet the individual needs of our clients. This allows us to provide a traditional or customized plan that targets your specific business requirements as well as your budget.

Through proper maintenance and remote monitoring, we can identify and correct many issues before they become problems that affect your business. And you can also be assured that your company will have immediate access to highly qualified and trained personnel for prompt resolution when you need it most.

Our support plans provide business-critical communications system continuity and incorporate the latest technology and troubleshooting techniques. These include proactive 24/7 system monitoring, access to our Technical Assistance Center (TAC) and Tier III Engineering support directly from the manufacturer.

Business Communications Systems & Products Supported

 
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Our technicians have immediate access to all tools necessary to troubleshoot any problems that may arise as well as access to the manufacturer's Tier 3 & 4 technicians and engineers. Access Communications technical team possesses extensive experience on a wide-range of multivendor equipment from leading data communications, IP Telephony, PBX and wireless equipment manufacturers, including:

  • Siemens
  • Nortel / Norstar
  • NEC
  • Avaya
  • Adtran
  • Cisco Systems
  • Polycom
  • Extreme Networks
  • Fluke Networks
  • Motorola
  • Quick Eagle
  • Paradyne by Zhone
  • Racal-Milgo
  • Timeplex
  • And More...